World Heritage properties are internationally recognized as places of Outstanding Universal Value that should benefit from the highest level of management effectiveness. The Toolkit 2.0 offers a self-assessment methodology to evaluate management effectiveness in a World Heritage property or other heritage place. It contains 12 tools that can be used separately or collectively to understand in detail what is working well and what can be done better. The Toolkit supports managers in identifying ways to improve conservation practices, management processes and resource allocation – particularly if used before reviewing or updating management plans. While there is a focus on World Heritage, it can be applied to all heritage places, whether natural, cultural or combinations of both.